Money Back Guarantee
If, within 30 days of installation, there is any manufacturing or installation defect in your new Smart Permanent Coatings product that we cannot resolve within 90 days of notification, we will provide you with a complete refund subject only to the conditions below.
- To obtain a refund you must pay in full, per the terms of your contract with Smart Permanent Coatings when the original installation is complete.
- You must notify Smart Permanent Coatings corporate office within 30 days of installation, specifically detailing any deficiencies in the product or installation.
- Smart Permanent Coatings must be given 90 days from receiving above notice to correct any deficiencies. Smart Permanent Coatings must therefore be provided access to the home as required during normal business hours.
- If, at the end of 90 days from receipt of the above notice, Smart Permanent Coatings is unable to correct the deficiencies to the extent that product and installation meet National Building Code specifications, you must replace the defective product with an alternate company’s product or allow Smart Permanent Coatings to remove the product and return your home to its original condition as allowed by Smart Permanent Coatings.
- Smart Permanent Coatings will then refund to you 100% of the purchase price of the defective product.